We’re here to help

Need a hand? The FreshySites Support team can help with all your website needs!

Have a question?

Contact our Support team by filling out the form below or calling (607) 238-2789

Our knowledge base

Editing how-tos, information on Google Analytics, SEO, our processes, and more!

How FS support works

Learn more about our one hour of complimentary support and monthly retainer options.

We love our clients

Our support team is here for you! Just let us know what you need.

Need something after hours? No worries! Please fill out the form below and we’ll get in touch as soon as possible.

Your website has launched and is live on the web, now what?

How FreshySites support works

Once your website is launched, FreshySites provides one full hour of complimentary support. No questions asked! The specifics?

Requests under 1 hour

Need help with a quick adjustment? FreshySites is happy to provide free support to help with any small edits needed for your website! This includes everything from text updates, photo adjustments, and form changes! Fill out the form above or email the support team directly [email protected]

Requests over 1 hour

Have a larger project or new functionality you’d like to add to your website now that it is live? No problem, we can help with that too! We will start by working together to understand your needs and then move forward with putting together a formal scope. Once approved, your project will be started!

Monthly retainer

Did you really enjoy working with FreshySites during the build process and are looking to have us continue working with you on regular updates to your website? Contact us today and we can discuss a formal monthly retainer option based on your needs!

Complimentary support resources

Handy tools for better understanding your website

Find basic editing how-to-guides, training videos, and learn about our processes all in one location. Updated monthly to help you and your website succeed!

Frequently asked questions

Curious about our support team and processes?

Check out the customer service series

We believe in service as marketing. Here’s the why and how: